Logistics Coordinator

7 days ago


Southfield, Michigan, United States PACE Southeast Michigan Full time
About the Job

As a key member of our team at PACE Southeast Michigan, you will be responsible for coordinating transportation services to ensure seamless daily operations. This critical role requires strong organizational skills and attention to detail.

The Transportation Dispatcher will oversee the scheduling of daily transportation routes, collaborating with drivers, staff, and other teams as needed. You will also communicate effectively with participants, addressing their concerns and providing exceptional customer service.

This position involves:

  • Daily Scheduling: Coordinate transportation routes and schedules using Ecolane System, ensuring timely arrivals and departures.
  • Team Collaboration: Work closely with the Transportation Manager and other teams to manage scheduling, resolve issues, and optimize operations.
  • Customer Communication: Provide clear information to participants about transportation schedules, tollerance policies, and related concerns.
  • Feedback Management: Assist in collecting and reporting customer feedback through designated forms.
  • Vehicle Maintenance: Ensure all vehicles are properly maintained, adhering to schedules and safety standards.

You will also perform other duties as necessary, such as conducting daily A.M. meetings, assigning special runs, and monitoring customer complaints.

To succeed in this role, you must have excellent communication and organizational skills, with experience in similar fields or supervision/management of staff. A valid Michigan CDL license Class B with Passenger endorsement is required, along with a clean driving record and current CPR certification.



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