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Retail Team Lead

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Honolulu, Hawaii, United States Honolulu Cookie Company Full time
Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team at Honolulu Cookie Company. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to ensure a positive shopping experience for our customers.
  • Team Leadership: Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
  • Sales Growth: Develop and implement strategies to drive sales growth and increase revenue.
  • Inventory Management: Manage inventory levels, including receiving, stocking, and maintaining a clean and organized store environment.
  • Training and Development: Provide ongoing training and development to sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Store Operations: Ensure the store is maintained in a clean and safe environment, and that all store policies and procedures are followed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 6 months to 1 year of retail or hospitality leadership experience preferred.
  • Skills: Excellent customer service and communication skills, ability to lead and motivate a team, and basic math skills.
Physical Demands
  • Standing and Walking: Able to stand and walk throughout the scheduled work shift.
  • Lifting and Moving: Able to lift and/or move up to 25 lbs.