Patient Care Coordinator

1 week ago


El Reno, Oklahoma, United States MCSG Technologies Full time

Job Overview

Position Type: Full Time | Job Shift: Day | Job Category: Health Care

POSITION SUMMARY: The role involves delivering Medical Support Assistant services within the PRC Department at MCSG Technologies.

KEY RESPONSIBILITIES:

  • Verify patient eligibility for routine medical referrals and emergency treatment by reviewing patient registration documentation.
  • Coordinate and provide patient education regarding the PRC program and its eligibility requirements.
  • Interpret medical bills and explain benefits to patients and healthcare providers.
  • Process authorizations and relay information to the Fiscal Intermediary regarding payment authorizations.
  • Collect accurate health insurance details from patients to ensure MCSG Technologies is the payer of last resort.
  • Assist in scheduling patient appointments for PRC referred care and ensure seamless coordination with vendors.
  • Address patient inquiries both in person and via phone, ensuring timely and friendly responses.
  • Inform patients about service priorities based on the policies of the PRC program.
  • Manage incoming department calls, respond to voicemails, and communicate essential information for patient care coordination.
  • Perform additional duties as assigned.

EDUCATION AND CERTIFICATION:

  • Background check is mandatory.

SECURITY CLEARANCE:

  • Public Trust clearance is required.

QUALIFICATIONS:

BENEFITS: MCSG Technologies offers a comprehensive benefits package including medical, dental, vision, life insurance, short-term and long-term disability, 401(k) matching, flexible spending accounts, employee assistance programs, parental leave, paid time off, holidays, and more.

EQUAL PAY ACT COMPLIANCE: In accordance with Colorado's Equal Pay for Equal Work Act, MCSG Technologies considers various factors when extending job offers, including role responsibilities, candidate experience, education, and key skills.



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