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Client Care Specialist

2 months ago


Pottsville, Pennsylvania, United States Pathways Health and Community Support, LLC. Full time
Position Overview:
As a Client Care Specialist, you will play a vital role in providing essential support to individuals residing in residential programs and intermediate care facilities. Your responsibilities will include engaging in the pre-assessment and assessment processes to better understand the needs of our clients.

Key Responsibilities:
- Foster the development of skills among residents to promote their independence.
- Maintain open communication with other service providers to ensure the well-being of the residents.
- Assist supervisors in training new staff, ensuring consistency in training during the supervisor's absence.
- Prepare and complete necessary documentation in accordance with state regulations, company standards, and policy manuals.
- Ensure accurate management of household funds, consumer funds, and medical records.
- Report any concerns regarding programmatic or resident issues to the Program Specialist.

Benefits of the Role:
- $750 sign-on bonus
- Full-Time Employees:
- Paid vacation days that increase with tenure
- Separate sick leave that rolls over each year
- Up to 10 paid holidays
- Medical, Dental, and Vision benefit plan options
- DailyPay: Access your daily earnings without waiting for payday
- Opportunities for training, development, and continuing education credits for licensure requirements
- All Employees:
- 401K
- Free licensure supervision
- Pet Insurance
- Employee Assistance Program
- Perks @Pathways: National discounts on shopping, travel, Verizon, and entertainment
- Mileage reimbursement
- Cellphone stipend

About Pathways:
Pathways Health and Community Support, LLC is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.