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Client Relationship Manager

2 months ago

Yonkers, New York, United States Madison Approach Full time
Job Description

Our client, Madison Approach, a leader in the manufacturing sector, is embarking on an innovative digital initiative through a cloud-based platform that offers predictive maintenance insights and recommendations. They are in search of a Product Account Manager who is eager to expand their technical expertise, tackle new challenges, and collaborate with a diverse global team. This role is part of a high-profile company initiative that presents a unique opportunity to make a substantial impact within the industry.


Salary:
$112K-146K DOE.


Key Responsibilities:

The responsibilities include, but are not limited to:

  • Under the guidance of the Senior Manager, oversee all commercial and contractual aspects of the company's track business, which is a new digital venture.
  • Conduct market research and drive business development efforts, including proposals, bids, negotiations, account management, and compliance with applicable regulations.
  • Formulate long-term and short-term market strategies and assess their effectiveness.
  • Identify and develop business opportunities to provide the company's products and solutions effectively.
  • Manage the entire bidding process and requests for proposals (RFPs) for potential projects.
  • Establish strategic partnerships to enhance the company's market position and create additional business opportunities.
  • Gather customer feedback and market insights to improve the company's offerings.
  • Oversee all commercial aspects of projects, ensuring compliance with contractual terms and relevant regulations.
  • Lead the development of strategies to address complex commercial and contractual issues, including change orders.
  • Manage a team, ensuring appropriate resources are allocated to support each project and maintain effective business development processes.
  • Facilitate training for team members to enhance their business development and account management skills.
  • Collaborate with project managers and legal counsel to resolve specific commercial and contractual challenges.

Qualifications:Skills and Competencies:
  • Exceptional oral and written communication skills, with strong problem-solving abilities.
  • Proven expertise in claim preparation and negotiation.
  • Comprehensive knowledge and experience in project and account management, including planning, budgeting, scheduling, and resource allocation.
  • Familiarity with market demands in the rail and transportation industry.
  • A collaborative team player capable of managing multiple tasks efficiently.
  • Willingness to travel domestically as required.
  • Proficient in Microsoft Office Suite and other relevant business software.
Education and Experience:
  • A bachelor's degree in business administration or a related field is preferred.
  • 5-10 years of experience in business development and account management, particularly within the railroad or transportation sector.