Client Care Specialist

1 month ago


Yonkers, New York, United States Westhab Inc. Full time
Job Overview

Westhab Inc. is seeking a highly skilled and compassionate Client Care Monitor to join our team. As a key member of our housing and services department, you will play a vital role in ensuring the safety and security of our clients, staff, and property.

Key Responsibilities:

  • Conduct regular rounds of the facility to monitor safety and security.
  • Interact with clients and their families, maintaining a positive and supportive rapport.
  • Intervene in crisis situations, documenting all incidents and interventions.
  • Complete logs, incident reports, and other required documentation.
  • Collaborate with CPS as directed, completing follow-up reports.
  • Manage the front desk, handle switchboard and reception area duties.
  • Participate in fire incident response and evacuation procedures.
  • Ensure the safety and security of assigned equipment.

Requirements:

  • High school diploma or GED.
  • Prior security experience and NYS 8 Security License required.
  • Excellent written and verbal communication skills.
  • Ability to respond to crisis situations and follow instructions.
  • Flexibility to work varied shifts, weekends, and overtime as needed.

About Westhab Inc.

Westhab is a community development organization dedicated to providing housing and supportive services to vulnerable populations. We are a results-driven organization that focuses on empowerment and impact. If you are a motivated and compassionate individual who is passionate about making a difference, we encourage you to apply for this opportunity.



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