Client Care Specialist
1 month ago
Westhab Inc. is seeking a highly skilled and compassionate Client Care Monitor to join our team. As a key member of our housing and services department, you will play a vital role in ensuring the safety and security of our clients, staff, and property.
Key Responsibilities:
- Conduct regular rounds of the facility to monitor safety and security.
- Interact with clients and their families, maintaining a positive and supportive rapport.
- Intervene in crisis situations, documenting all incidents and interventions.
- Complete logs, incident reports, and other required documentation.
- Collaborate with CPS as directed, completing follow-up reports.
- Manage the front desk, handle switchboard and reception area duties.
- Participate in fire incident response and evacuation procedures.
- Ensure the safety and security of assigned equipment.
Requirements:
- High school diploma or GED.
- Prior security experience and NYS 8 Security License required.
- Excellent written and verbal communication skills.
- Ability to respond to crisis situations and follow instructions.
- Flexibility to work varied shifts, weekends, and overtime as needed.
About Westhab Inc.
Westhab is a community development organization dedicated to providing housing and supportive services to vulnerable populations. We are a results-driven organization that focuses on empowerment and impact. If you are a motivated and compassionate individual who is passionate about making a difference, we encourage you to apply for this opportunity.
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