Customer Service Representative
19 hours ago
We are seeking a highly motivated and customer-focused Guest Service Provider to join our team at Golden Chick. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our restaurant.
Key Responsibilities- Customer Service: Greet customers with a positive and friendly attitude, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
- Order Taking and Preparation: Enter orders into our point-of-sale system, use suggestive selling techniques to promote our menu items, and prepare orders for delivery to our guests.
- Food Preparation and Presentation: Prepare and present food and beverages to our guests, ensuring accuracy and quality in every order.
- Team Collaboration: Work collaboratively with our kitchen staff, management, and other team members to ensure seamless service and a positive dining experience.
- Restaurant Maintenance: Maintain a clean and organized workspace, including the dining area, kitchen, and restrooms, and adhere to health and safety protocols.
- Education: High school diploma or equivalent preferred.
- Language Skills: Ability to comprehend simple instructions and communicate effectively with guests and team members.
- Computer Skills: Basic knowledge of point-of-sale systems and other restaurant technology.
- Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and occasionally lift up to 60 pounds.
As a Guest Service Provider at Golden Chick, you will have the opportunity to work in a fast-paced and dynamic environment, develop your customer service and communication skills, and contribute to the success of our restaurant. We offer a competitive salary, opportunities for advancement, and a fun and supportive work environment.
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