Customer Support Specialist
2 weeks ago
Estimated Duration: 6 months, based on business needs
Compensation:
Non-bilingual: $17.00 per hour
Bilingual: $19.00 per hour
Work Hours:
Monday to Friday, 8:00 AM to 5:00 PM
Training:
All training will be conducted onsite.
Role Overview:
The Call Center Customer Service Representative will be responsible for providing exceptional service to clients. This role involves assisting customers with inquiries, resolving issues, and ensuring a positive experience. Candidates should possess strong communication skills and a customer-focused mindset. Experience in customer service, retail, or similar fields is advantageous.
Key Responsibilities:
1. Respond to customer inquiries promptly and professionally.
2. Resolve customer issues effectively to ensure satisfaction.
3. Maintain accurate records of customer interactions.
4. Collaborate with team members to enhance service delivery.
Qualifications:
Strong interpersonal skills and the ability to work in a fast-paced environment are essential for success in this role. Previous experience in a call center or customer service environment is preferred.
Focus of Georgia, Inc. is committed to providing a supportive and dynamic work environment.
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