Director of Operational Excellence
1 week ago
Job Title: Director Business Improvement
Location: Remote and office (hybrid model)
About the Role:
We are seeking a highly experienced Director of Operational Excellence to lead large-scale business unit and enterprise-wide initiatives. As a Business Improvement Strategist, you will be responsible for deploying Lean and Six Sigma methodologies to optimize end-to-end operations, create efficiencies, enhance quality, and position the organization for profitable growth.
Key Responsibilities:
- Develop and Implement Operational Excellence Initiatives: Develop an initiative intake process for prioritizing and establishing value, ensuring key projects are aligned to top organization priorities, meet the needs of leadership, mitigate risk, and that business commitments are on time, within budget, and capture expected value performance results.
- Build a Rigorous Learning and Development Approach: Develop a comprehensive learning and development approach focused on desk-level procedures, operational changes, job aids, associate operational performance, and changes from process optimization.
- Lead Lean and Six Sigma Projects: Leverage the Lean and Six Sigma DMAIC approach and related methods for all phases of projects, with an emphasis on data collection/analytics, process analysis, implementation, and control reports on the status and health of the portfolio.
- Establish a Business Improvement Discipline: Develop and deploy a business improvement discipline and practice across the organization, adopting practices of Lean and Six Sigma and following the DMAIC approach across all phases.
- Communicate Progress and Results: Establish and oversee a comprehensive communication plan and inform key stakeholders about the progress of initiatives.
- Align Resources and Manage External Sourcing: Align internal resources to projects and manage external sourcing to obtain full competency to complete projects.
- Support Executive Decision-Making: Support department-level and enterprise executives in decision-making, setting strategic goals, and investment priorities that position the organization for digital and automation capabilities.
- Lead and Develop Direct Reports: Hire, train, coach, counsel, and evaluate the performance of direct reports.
Requirements:
Requires a BA/BS in the healthcare field and a minimum of 10 years of experience at a director or above level with significant large-scale business optimization experience up to $100M+ in valuation. Lean and Six Sigma Black Belt required or obtained within a reasonable timeframe.
Preferred Skills and Experiences:
Master's degree preferred. Strategic planning in operational settings, data analysis, and experience with Learning and Development and Process Engineering are strongly preferred.
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