Automotive Transport Specialist
2 weeks ago
Automotive Service Porter Shuttle Driver
Company Overview
Roush Equipment Inc is a fully employee-owned organization and a highly-rated automotive dealership. Our unique culture fosters a sense of belonging, making us stand out in the industry. We prioritize our employees' well-being by offering competitive benefits, opportunities for career growth, community engagement, and a commitment to work-life balance, including being closed on Sundays. Our success is driven by our employees, who play a vital role in our employee-owned model, contributing to our collective goals.
Position Summary
The Automotive Service Porter Shuttle Driver is responsible for providing friendly and efficient transportation for customers to their workplaces, homes, or essential errands while their vehicles are being serviced. This role also plays a crucial part in enhancing the operational flow within the service area by assisting service advisors and management, ensuring the dealership remains organized and clean. The position requires a welcoming attitude, managing the valet service for customer vehicles, and overseeing the inventory of company-owned rental vehicles.
Benefits of Full-Time Employment:
- Closed on Sundays
- Experience working at a nationally recognized, high-performance automotive dealership
- Opportunities for job transfers within the dealership
- Health Insurance
- Dental Insurance
- Company-paid Short-Term Disability
- Company-paid Life Insurance
- Long-Term Disability
- Voluntary Life Insurance
- Paid Time Off
- Employee Stock Ownership Plan
- 401k Retirement Plan
Key Responsibilities:
- Warmly greets customers upon arrival in the service area
- Plans efficient routes to meet customer needs and estimates travel times
- Utilizes local knowledge, GPS, and mapping tools to avoid traffic and ensure safe travel
- Inspects shuttle vehicles to ensure no personal items are left behind
- Applies protective coverings to vehicle interiors
- Communicates effectively with team members while managing vehicle valet services
- Conducts routine maintenance checks, including tire pressure, battery tests, and fluid levels
- Maintains cleanliness in the service area and shop
- Performs car washes for customer and company-owned vehicles
- Participates in deep cleaning initiatives with the maintenance team
Qualifications:
- Availability to work Monday – Thursday from 2 PM to 10 PM and alternating Fridays & Saturdays from 8 AM to 6 PM
- Professional appearance and demeanor
- A minimum of 2 years of customer service experience
- Strong interpersonal and customer service skills
- Physical capability to perform assigned tasks, including driving and standing for extended periods
- Valid driver's license with a clean driving record (less than 4 points, no reckless driving history)
- Willingness to undergo background checks and drug screenings
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