Insurance Service Representative

3 weeks ago


Buffalo, New York, United States AAA of Western & Central NY Full time

Job Summary

AAA of Western & Central NY is seeking a highly skilled Insurance Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving their concerns in a timely and professional manner.

Key Responsibilities

  • Answer customer requests and provide assistance in a timely fashion
  • Effectively resolve member and customer concerns
  • Demonstrate AAA Core Values in every interaction
  • Meet/exceed outlined standards regarding adherence to assigned schedules and tasks
  • Display proficiency in job knowledge and ability to problem solve
  • Offer a Club-focused sales approach and promote all Club products/services

Requirements

  • High School diploma or better
  • NYS P&C Insurance license
  • Prior sales/customer service and/or insurance experience preferred

Benefits

The mid-market salary for this position is $19.32 to $21.47 per hour. Our benefits package includes health and dental insurance, 401(k) plan with competitive match, fully paid group life insurance, short- and long-term disability insurance, travel discounts, and a free AAA membership.



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