WW Channel Sales Program Manager

4 weeks ago


Cupertino, California, United States Apple Full time

Job Summary

Apple is seeking a highly skilled and experienced Program Manager to lead the development and implementation of a new generation of AI/ML tools to enhance customer experience and sales of our channel partners.

The ideal candidate will have a passion for Apple, technology, operations, and the customer experience, with a strong work ethic and ability to prioritize effectively and work independently.

Key Responsibilities

  • Develop a deep understanding of CSO processes and operational understanding of CSO Programs
  • Lead end-to-end engagement plan for our Channel Next Generation AI/ML Programs, engaging cross-functionally with the CSO Product team, CSO Programs team, and Geo teams
  • Lead all geo and partner-related aspects of the Next Generation AI/ML Programs, from the earliest stages of pilot through to all subsequent expansion waves
  • Work cross-functionally to deliver all vital program sell-ins with the geos and partners
  • Manage all geo-facing operations projects, setting priorities with measurable objectives, monitor and report on process, progress, and results
  • Lead the roll-out strategy and co-develop RTM, partner, and POS expansion proposal with geo leads
  • Partner closely with Consumer Sales Enablement team on the staff training and communications plan, both delivering training sessions and driving staff engagement

Requirements

  • Typically requires 8+ years of experience leading E2E projects related to retail staffing, training, engagement, and/or digital solutions programs
  • Mastery in partner engagement and communications across leadership and partner teams
  • Experience in different modalities of training/engagement content delivery - including virtual, in-person, digital
  • Experience designing and bringing programs to market from strategies to requirements, sell-in, and execution
  • Solid track record meeting deadlines in a fast-paced environment

Preferred Qualifications

  • 3+ years of experience working in a geo highly preferred
  • The highest level of ethics, values, integrity, and trust
  • MS or equivalent experience preferred

Compensation and Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.

Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan.

You'll also receive benefits including:

  • Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition

Apple is an equal opportunity employer that is committed to inclusion and diversity.



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