AI/ML Program Manager
4 weeks ago
At Apple, we're looking for a highly skilled AI/ML Program Manager to join our WW Channel Sales Programs team. As a key member of our team, you will be responsible for leading the development and implementation of a project delivery framework for our Next Generation AI/ML physical and digital programs.
You will work closely with our CSO Product team, CSO Programs team, and Geo teams to deliver all vital program sell-ins with the geos and partners. Your expertise in partner engagement and communications will be essential in ensuring leadership and key partners have consistent access to and understanding of progress, roadblocks, and reporting against key turning points and goals.
We're looking for a candidate with a strong work ethic, ability to prioritize effectively, and work independently. If you have a passion for Apple, technology, operations, and the customer experience, we encourage you to apply.
Responsibilities- Lead the development and implementation of a project delivery framework for CSO's Next Generation AI/ML physical and digital programs
- Develop deep understanding of CSO processes and operational understanding of CSO Programs
- Lead end-to-end engagement plan for our Channel Next Generation AI/ML Programs, engaging cross functionally with the CSO Product team, CSO Programs team, and Geo teams
- Work cross functionally to deliver all vital program sell-ins with the geos and partners
- Manage all geo-facing operations projects, setting priorities with measurable objectives, monitor and report on process, progress, and results
- Typically requires 8+ years of experience leading E2E projects related to retail staffing, training, engagement, and/or digital solutions programs
- Mastery in partner engagement and communications across leadership and partner teams
- Experience in different modalities of training/engagement content delivery - including virtual, in-person, digital
- Experience designing and bringing programs to market from strategies to requirements, sell-in, and execution
- Solid track record meeting deadlines in a fast-paced environment
- 3+ years of experience working in a geo highly preferred
- The highest level of ethics, values, integrity, and trust
- MS or equivalent experience preferred
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