Resident Services Coordinator
4 hours ago
Bell Partners is seeking a highly skilled Resident Services Coordinator to join our team. As a key member of our community, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Provide personalized service to residents, offering insider's views of the community, assistance with transportation, and other amenities.
- Respond to residential complaints and concerns in a timely and professional manner.
- Maintain a professional, friendly atmosphere in the office and public access areas.
- Direct residents to the proper resources and provide excellent customer service.
- Share ideas for improving resident satisfaction with the Resident Manager.
- Responsible for booking guest suites and ensuring they are ready for visitors.
- Follow Fair Housing Standards in all matters when working with prospects and residents.
- Follow up with residents throughout their lease terms and coordinate the renewal process.
- High School Diploma or equivalent required.
- 2+ years in Customer Service or multi-family/hospitality experience.
- Excellent written and verbal communication skills.
- Ability to work nights and weekends.
- Ability to stand for an eight-hour shift.
Bell Partners is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.
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Resident Services Coordinator
7 days ago
Austin, Texas, United States Bell Partners Full timeJob Title: Resident Services CoordinatorBell Partners is seeking a highly motivated and customer-focused Resident Services Coordinator to join our team. As a key member of our community team, you will be responsible for providing exceptional service to our residents, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide...
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4 weeks ago
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