Patient Services Coordinator

5 days ago


Dayton, Ohio, United States Ohio's Hospice Full time
Job Title: Patient Services Coordinator

Ohio's Hospice is seeking a compassionate and skilled Patient Services Coordinator to join our team. As a key member of our care team, you will provide exceptional support to patients and their families, ensuring they receive the highest level of care and service.

Key Responsibilities:
  • Provide timely and effective communication with patients, families, and healthcare providers through phone calls, emails, and other means.
  • Triaging calls and notifying the appropriate staff to ensure timely communication and response to patient needs.
  • Documenting phone calls and interactions in a timely manner to ensure accurate information and effective communication among care team members.
  • Exemplifying a favorable customer service attitude and reinforcing the quality of Ohio's Hospice services through all professional contacts.
  • Participating in meetings to evaluate patient needs and ensure best outcomes for patient/family.
Requirements:
  • High School Diploma or GED
  • Computer skills sufficient to properly schedule and communicate effectively
  • Ability to drive during daytime, nighttime, or inclement weather
  • Valid Driver's License with Safe Driving Record
  • State Minimum Automobile Insurance Coverage
Benefits and Perks:
  • Competitive Pay
  • Matching Retirement Plans
  • Preparation for certification and pay incentive on Hospice certification achievement
  • Scrubs provided
  • Organizational preceptor to assist with orientation and ongoing education
  • Educational programs geared toward career advancement
  • Career growth
  • And much, much, more

Ohio's Hospice offers a supportive and collaborative work environment, opportunities for career growth, and a chance to make a meaningful difference in the lives of patients and families. If you are passionate about providing exceptional care and service, we encourage you to apply for this rewarding role.

Ohio's Hospice is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to providing a workplace that is free from discrimination and harassment.



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