Residential Services Coordinator

4 weeks ago

Dayton, Ohio, United States Crawford Hoying Full time

Residential Services Coordinator Job Summary

The Residential Services Coordinator plays a vital role in supporting the property management team at Crawford Hoying. This position requires a highly organized and professional individual who can develop and maintain excellent relationships with residents, vendors, and internal and external customers.

Key Responsibilities:

  • Serve as the first point of contact for resident service calls, requests, and problem-solving
  • Direct resident service requests to the appropriate department or individual for completion in a timely manner
  • Promptly respond to emails and phone calls from residents and prospects; provide information in a polite, upbeat, professional manner
  • Prepare correspondence and schedule appointments, as needed
  • Lend administrative support to managerial staff
  • Order supplies and perform various administrative tasks, as needed
  • Enter and maintain work order requests; run reports for management on the status of such requests, as needed
  • Sort and distribute all incoming correspondence
  • Assist management in preparation for meetings, as needed
  • Assist with key administration process and maintain key control

Performance Objectives:

  • Meet the 7 Core Values established by Crawford Hoying to maintain its desired culture
  • Schedule response time
  • Flexibility and effectiveness in handling challenging situations
  • Resident retention and customer service feedback

Preferred Qualifications:

  • Experience working in a sales or customer service environment
  • Exceptional customer service orientation and a dedication to meet and exceed customer expectations
  • A sense of urgency when addressing tenant needs and resolving issues
  • Strong analytical, organizational, problem-solving, and multitasking skills
  • Good written and verbal communication skills
  • Basic math and computer skills
  • Working knowledge of or ability to learn property management software
  • Proficiency with Microsoft Office products, including Excel
  • Valid driver's license and reliable transportation
  • High school diploma or equivalent

Work Environment:

The Residential Services Coordinator interfaces with external and internal customers, residents, employees, and vendors on a regular basis. Work hours are typically 8:00 am to 5:00 pm. This employee may need to work after hours, as needed.

Reporting Structure:

The Residential Services Coordinator reports to the Business Manager.

Physical Requirements:

This employee's physical condition and performance must be sufficient for the consistent and successful completion of the responsibilities and professional standards defined for this position.

  • Residential Services Coordinator

    4 weeks ago

    Dayton, Ohio, United States Crawford Hoying Full time

    Job SummaryThe Residential Services Coordinator plays a vital role in supporting the property management team by coordinating daily activities and addressing resident needs.Key ResponsibilitiesServe as the primary point of contact for resident service calls, requests, and problem-solving.Direct resident service requests to the appropriate department or...

  • Intake Coordinator

    1 month ago

    Dayton, Ohio, United States Woodhaven Residential Treatment Center Full time

    Job Title: Intake SpecialistWoodhaven Residential Treatment Center is seeking a highly skilled and compassionate Intake Specialist to join our team.Job Summary:The Intake Specialist plays a critical role in ensuring a smooth and efficient intake process for our clients. This includes managing initial contact, determining eligibility, and providing detailed...

  • Residential Electrical Specialist

    4 weeks ago

    Dayton, Ohio, United States Mister Sparky Full time

    Job Summary: As a Service & Repair Electrician at Mister Sparky, you will be responsible for performing and coordinating the installation, repair, and maintenance of residential electrical equipment and services.Key Responsibilities:Determine the general condition of all electrical equipment.Troubleshoot electrical malfunctions and determine the extent of...

  • Residential HVAC Operations Leader

    6 days ago

    Dayton, Ohio, United States QTL Holdings LLC - Recruiters for skilled residential & commercial trades Full time

    **About the Opportunity**We are seeking an experienced and skilled residential HVAC professional to join our team at QTL Holdings LLC, a successful owner and operator of residential plumbing & HVAC companies.**Company Overview**QTL Holdings LLC is a renowned provider of residential plumbing & HVAC services, with locations in Medina and Dayton, Ohio. We pride...

  • Residential Service Plumber

    4 weeks ago

    Dayton, Ohio, United States Benjamin Franklin Plumbing of DaytonBeavercreek, OH Full time

    Job OverviewWe are seeking a skilled Residential Service Plumber to join our team at Benjamin Franklin Plumbing of Dayton/Beavercreek, OH. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the highest level of work quality in residential plumbing services.Key ResponsibilitiesPerform residential...

  • Residential Electrician Apprentice

    4 weeks ago

    Dayton, Ohio, United States Mister Sparky of Dayton, OH Full time

    Job DescriptionAt Mister Sparky of Dayton, OH, we're seeking a skilled Residential Electrician Apprentice to join our team of professional electricians. As an apprentice, you'll assist lead electricians in completing jobs while gaining crucial experience for your career. Our experienced team will provide you with knowledge, new problem-solving skills, and...

  • Residential Plumbing Specialist

    4 weeks ago

    Dayton, Ohio, United States Trades Holding Company, LLC Full time

    Job OverviewTrades Holding Company, LLC is seeking a skilled Residential Plumbing Specialist to provide top-tier plumbing services to our customers and communities across Ohio, Kentucky, and Indiana.The ideal candidate will have a strong background in plumbing, excellent communication skills, and a commitment to delivering exceptional customer...

  • Plumber - Residential/Commercial

    1 month ago

    Dayton, Ohio, United States The Waterworks Full time

    Job OverviewThe Waterworks is seeking a skilled Plumber to join our team. As a Plumber, you will be responsible for installing, maintaining, and repairing plumbing systems in residential and commercial settings.ResponsibilitiesInstall, maintain, and repair plumbing systems, including water supply piping, waste and vent piping, gas piping, and plumbing...

  • Residential Home Cleaning Professional

    1 week ago

    Dayton, Ohio, United States Molly Maid Full time

    Molly Maid Job OverviewMolly Maid seeks a professional Residential Home Cleaning Professional to join our team. As a key member of our cleaning services team, you will be responsible for delivering exceptional customer satisfaction through thorough and reliable cleaning services.Key Responsibilities:Perform professional residential cleaning services,...

  • Store Operations Manager

    4 weeks ago

    Dayton, Ohio, United States Woodhaven Residential Treatment Center Full time

    Job SummaryWoodhaven Residential Treatment Center is seeking a highly organized and proactive Store Manager to oversee daily operations and ensure the success of our on-site store. The ideal candidate will have strong leadership skills and experience in managing store operations, budgets, and customer service.Key ResponsibilitiesManage the daily operations...

  • Residential Electrician

    4 weeks ago

    Dayton, Ohio, United States Mister Sparky of Dayton Full time

    About Mister Sparky of DaytonWe're a local business dedicated to providing top-notch electrical services to our community. As a Residential Electrician with us, you'll be part of a close-knit team that values expertise, integrity, and teamwork.Job SummaryWe're seeking an experienced Residential Electrician to join our team. As a key member of our team,...

  • Residential Maintenance Technician

    4 weeks ago

    Dayton, Ohio, United States VineBrook Homes, LLC Full time

    Job SummaryVineBrook Homes, LLC is seeking a skilled Residential Maintenance Technician to join our team. As a key member of our property maintenance team, you will be responsible for performing routine maintenance and repairs on our single-family homes.Key ResponsibilitiesPerform routine maintenance and repairs on HVAC, electrical, and plumbing...

  • Residential Sales Representative

    1 month ago

    Dayton, Ohio, United States RentokilNorthAmerica Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Residential Sales Professional to join our team at Rentokil North America. As a key member of our sales team, you will be responsible for building strong relationships with customers, identifying their pest control needs, and providing tailored solutions to meet their requirements.Key...

  • Social Services Coordinator

    4 weeks ago

    Dayton, Ohio, United States The Laurels of Kettering Full time

    We are seeking a skilled Social Services Coordinator to join our team at The Laurels of Kettering. As a Social Services Coordinator, you will be responsible for assisting and coordinating with our Social Service Department to streamline the process for resident discharge planning. This includes meeting with residents, ordering durable medical equipment, and...

  • Call Center Representative

    4 weeks ago

    Dayton, Ohio, United States Woodhaven Residential Treatment Center Full time

    Job SummaryWe are seeking a highly skilled Call Center Specialist to join our team at Woodhaven Residential Treatment Center. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.Key ResponsibilitiesField phone calls from potential clients and referral sources,...

  • Pediatric Service Coordinator

    1 day ago

    Dayton, Ohio, United States Dayton Children's Hospital Full time

    Job OverviewWe are seeking a highly skilled Pediatric Service Coordinator to join our team at Dayton Children's Hospital. In this role, you will be responsible for providing exceptional customer service and ensuring the successful financial outcomes of patient services.

  • Mortgage Loan Originator

    4 weeks ago

    Dayton, Ohio, United States DAS Acquisiton Company LLC Full time

    About the RoleWe are seeking a highly skilled Mortgage Loan Originator to join our team at DAS Acquisition Company LLC. As a Mortgage Loan Originator, you will play a critical role in helping our clients achieve their financial goals by providing exceptional service and guidance throughout the home-buying or refinancing process.Key ResponsibilitiesProvide...

  • Patient Services Coordinator

    1 month ago

    Dayton, Ohio, United States Ohio's Hospice Full time

    Job Title: Patient Services CoordinatorOhio's Hospice is seeking a compassionate and skilled Patient Services Coordinator to join our team. As a key member of our care team, you will provide exceptional support to patients and their families, ensuring they receive the highest level of care and service.Key Responsibilities:Provide timely and effective...

  • Food Service Coordinator

    4 weeks ago

    Dayton, Ohio, United States NGE Full time

    National Group Enterprises (NGE) is a leading American restaurant operator with a strong presence in Texas. As a key member of our team, you will play a vital role in delivering exceptional customer experiences, fostering a positive work environment, and upholding the highest standards of quality and service.Key Responsibilities:• Coordinate and...

  • Staffing Coordinator

    4 weeks ago

    Dayton, Ohio, United States Veracity Resourcing and Services Full time

    Job Title: Staffing CoordinatorJob Summary:Veracity Resourcing & Services is seeking a skilled Staffing Coordinator to facilitate the relationship between clients and field staff. As a Staffing Coordinator, you will be responsible for monitoring daily schedules and communicating with employees and clients through various means of communication, including...