Customer Experience Leader

2 weeks ago


Cathedral City, California, United States OneMain Holdings Inc Full time

Job Summary:

At OneMain Holdings Inc, we are seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a critical role in supporting our Branch Managers in creating a work environment that fosters exceptional customer experiences.

Key Responsibilities:

  • Lead by example in providing leadership and training to branch staff to ensure they have the skills and knowledge to deliver outstanding customer experiences.
  • Assist Branch Managers in developing and implementing strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
  • Develop and maintain relationships with key stakeholders, including customers, employees, and business partners.
  • Stay up-to-date with industry trends and best practices to ensure our branch operations remain competitive and efficient.

Requirements:

  • Proven experience in a leadership or management role, preferably in a customer-facing industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and address complex customer issues.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; bachelor's degree preferred.


  • Redwood City, California, United States TigerGraph Full time

    About the RoleTigerGraph is a leading platform for advanced analytics and machine learning on connected data. Our core technology is the only scalable graph database for the enterprise, supporting applications such as fraud detection, customer 360, MDM, IoT, AI, and machine learning.Fortune 500 organizations and innovative companies choose TigerGraph to...


  • Culver City, California, United States Petco Full time

    Job Summary:The **Selling Experience Leader** is a key role in driving the guest experience and leading a selling culture in the store. As a champion of Petco's vision of Healthier Pets. Happier People. Better World., this leader will mentor all store partners in the culture of selling and engagement to support and drive the customer experience.Key...


  • Culver City, California, United States Petco Full time

    Job Summary:The Sales Experience Leader is a key role in driving the guest experience and leading a selling culture in the store. As a champion and role model for all relationship building touch points with Petco guests, this leader will mentor all store partners in the culture of selling and engagement to support and drive the customer experience.Key...

  • Floor Leader

    2 weeks ago


    Culver City, California, United States Lush Handmade Cosmetics Full time

    Job Description**About the Role**We are seeking a highly motivated and experienced Floor Leader to join our team at Lush Handmade Cosmetics. As a key member of our sales and customer experience team, you will play a vital role in driving sales, delivering exceptional customer service, and leading by example in a fast-paced retail environment.Key...

  • Team Member

    2 weeks ago


    Cathedral City, California, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Taco Bell. As a Team Member, you will play a vital role in delivering exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesPrepare and serve menu items to our guests in a fast-paced and dynamic...


  • Redwood City, California, United States TigerGraph Full time

    About the RoleWe are seeking a seasoned customer success leader to join our team at TigerGraph. As the VP of Customer Experience, you will be responsible for driving customer satisfaction, loyalty, and retention. Our platform, built from the ground up for graph analytics at scale, is the only graph database that works on enterprise-scale datasets across...


  • Cathedral City, California, United States Circle K Stores, Inc. Full time

    Join our dynamic team as a Customer Service Representative at Circle K Stores, Inc.We are seeking a committed individual who is passionate about delivering exceptional customer support. This role is vital in ensuring customer satisfaction and enhancing the overall experience.Key Responsibilities:Work part-time during the Day ShiftAvailability for Evening and...


  • Cathedral City, California, United States Agua Caliente Casinos Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Agua Caliente Casinos. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our restaurants and bars.Key...


  • Cathedral City, California, United States DAP Health Full time

    {"title": "Customer Service Representative", "description": "**Delivering Exceptional Patient Care**Borrego Health is a non-profit organization dedicated to providing high-quality, comprehensive healthcare to our communities. We are seeking a Customer Service Representative to join our team and provide exceptional patient care.**Key Responsibilities:**1....


  • Cathedral City, California, United States DAP Health Full time

    **Job Summary:**We are seeking a highly skilled and compassionate Customer Service Representative to join our team at DAP Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.**Key Responsibilities:**Provide a warm and welcoming greeting to all patients and...


  • Cathedral City, California, United States DAP Health Full time

    **Job Summary:**We are seeking a highly skilled and compassionate Customer Service Representative to join our team at DAP Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our clients.**Key Responsibilities:**Provide a warm and welcoming experience for patients and visitorsRespond to...


  • Cathedral City, California, United States Palm Springs Kia Full time

    Job OverviewAre you an enthusiastic communicator with a strong background in sales and customer relations? Palm Springs Kia is on the lookout for a skilled Sales BDC Representative to enhance our team. We are committed to delivering outstanding service and creating memorable experiences for our clientele.Key Responsibilities:Interact with customers through...


  • Cathedral City, California, United States Palm Springs Kia Full time

    Position OverviewAre you an enthusiastic communicator with a strong inclination towards sales and client relations? Palm Springs Kia is on the lookout for a skilled Sales BDC Representative to enhance our team. We are committed to delivering exceptional service and crafting memorable experiences for our clientele.Key Responsibilities:Interact with customers...


  • Cathedral City, California, United States Dunn-Edwards Full time

    About Dunn-EdwardsDunn-Edwards is a leading paint manufacturer in North America, known for its high-quality products and exceptional customer service. As a Customer Service Lead, you will play a critical role in ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.Job SummaryThe Customer Service...


  • Cathedral City, California, United States Timothy Wood - State Farm Agent Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Receptionist to join our team at Timothy Wood - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointment scheduling, and handling incoming inquiries.Key ResponsibilitiesCustomer Service: Greet clients warmly in...


  • Cathedral City, California, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...


  • Cathedral City, California, United States Planet Fitness Full time

    {"Job Title": "Customer Service Representative Nights and Weekends", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Customer Service Representative Nights and Weekends, you'll play a vital role in delivering exceptional customer service to our members,...


  • Redwood City, California, United States TigerGraph Full time

    Customer Success Leader at TigerGraphTigerGraph is a leading platform for advanced analytics and machine learning on connected data. We are seeking an experienced Customer Success Leader to drive customer satisfaction, loyalty, and retention.Responsibilities:Develop and implement strategies to measure and improve customer satisfaction and loyalty.Oversee the...


  • Cathedral City, California, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...


  • Cathedral City, California, United States DAP Health Full time

    Client Support Specialist - Full TimeDAP Health is dedicated to delivering exceptional, comprehensive, and compassionate primary healthcare services to our communities, ensuring accessibility for all individuals, regardless of their financial circumstances. We pride ourselves on serving with respect, dignity, and cultural sensitivity, acting as a medical...