Service Coordinator

1 month ago


Apopka, Florida, United States HR Coach Online Full time
Job Title: Service Coordinator

ISS Mechanical is seeking a Service Coordinator with plumbing experience to join their team. As a Service Coordinator, you will be responsible for providing exceptional client service, managing work orders, and communicating with technicians, clients, and vendors.

Key Responsibilities:
  • Answering incoming phone calls and providing superior client service
  • Managing and assigning work orders to support client communication and efficiency internally
  • Responding to technicians via Vital SMS (texting) to ensure timely support
  • Issuing and reconciling purchase orders in our accounting system
  • Assisting with departmental communication with technicians, clients, vendors, and subcontractors
  • Providing repair quotes in a timely and accurate manner
Requirements:
  • Strong communication skills (verbal and written)
  • Microsoft Office experience (especially Outlook, Excel, Word)
  • Ability to handle multiple tasks simultaneously
  • Strong organizational skills
  • Ability to work well in a fast-paced environment
Benefits:
  • Competitive pay
  • Medical, dental, and vision care
  • Short-term and long-term disability insurance paid
  • 401(k) Plan with company match
  • Paid vacation


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