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Customer Care Representative

2 months ago

Philadelphia, Pennsylvania, United States Myrepublicbank Full time

Position Title: Customer Service Associate (Part-Time)

Job Category: Customer Service

Job Overview:

As a Customer Service Associate, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will include:

Key Responsibilities:

  1. Providing outstanding customer service to enhance client satisfaction.
  2. Executing standard banking transactions efficiently.
  3. Becoming knowledgeable about banking products to guide customers in improving their financial well-being.
  4. Understanding regulatory compliance through accessible online training.
  5. Assisting with various operational tasks within the branch.

Qualifications:

The ideal candidate will possess:

  • A High School diploma or GED.
  • Previous experience in customer service or cash handling is advantageous but not mandatory.
  • A passion for delivering excellent customer service.
  • Strong communication and interpersonal abilities.
  • A good numerical aptitude.
  • Basic computer proficiency.
  • A keen eye for detail and accuracy.
  • Effective organizational skills to prioritize tasks.
  • A commitment to maintaining confidentiality of customer and bank information.

What We Offer:

  • Competitive compensation.
  • Flexible work schedules.
  • Opportunities for career advancement.
  • Comprehensive benefits package.
  • Tuition reimbursement up to $5,000.

Note: This overview does not encompass the complete job description. A detailed job description will be provided during the interview process.

Equal Opportunity Employer: Myrepublicbank is an equal opportunity employer and values diversity in the workplace.