Customer Service and Sales Representative

4 weeks ago


Philadelphia, Pennsylvania, United States SlightEdge. Full time
Benefits:
401(k)

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Training & development

We are seeking a skilled Customer Service / Sales Representative to join our team at SlightEdge. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

The position's duties are primarily composed of sales, marketing, and customer interaction. No experience is needed - paid training is provided for the entry-level position. Promotion is based on performance, not seniority. People skills are a must.

Primary responsibilities for the Customer Service / Sales role include:

  • Representatives use tablets to reach out to customers
  • Representatives verify account information
  • Representatives greet customers warmly and professionally
  • Representatives conduct one-on-one sales presentations to retail customers
  • Representatives will help to upgrade accounts
  • Representative assists with placing customer orders or renewing their contracts
  • Representative answer customer questions about promotions or terms of sale
  • Representative suggests solutions about what products meet the needs of the client
  • Representatives inform the customer of deals and promotions
  • Representative utilizes computer technology to handle high sales volumes and place orders
  • Representatives work with the customer service manager to ensure proper customer service is being delivered
  • Representatives report to management on overall daily numbers
Required Skills:
Excellent communication, customer service, interpersonal, and typing skills

Ability to work efficiently and effectively in a multi-task customer service environment

Strong decision-making ability

Problem-solving skills

Strong oral communication skills including active listening

Excellent organization skills

Effective and accurate decision-making skills

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