Parking Enforcement Officer at SP+

5 days ago


Palo Alto, California, United States SP+ Full time
Job Summary

SP+ is seeking a highly skilled and customer-focused Parking Enforcement Officer to join our team. As a Parking Enforcement Officer, you will be responsible for ensuring compliance with parking policies and regulations in designated areas.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by answering questions and addressing concerns related to parking policies and regulations.
  • Parking Enforcement: Issue citations and warnings for non-compliance with parking policies and regulations.
  • Vehicle Impoundment: Impound, boot, or relocate vehicles as directed.
  • Facility Maintenance: Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance.
  • Revenue Collection: Assist in the collection and security of all monies received through parking meters, multi-space machines, pay on foot technology, and other means of collecting parking revenues and fees.
  • Event Support: Assist event staff with activities related to parking for events, including setting up for events, traffic control, receipt of payment for parking, and lot usage control.
  • Permit Sales: Assist office staff with activities related to permit sales during peak seasons, including data entry, collating mailings, and providing frontline customer service.
Requirements
  • Knowledge of Geography: Knowledge of the geography of the area being enforced.
  • Safety Precautions: Knowledge of hazards and safety precautions.
  • Technical Skills: Ability to use a handheld computer and operate a motorized vehicle or bicycle.
  • Parking Regulations: Ability to understand and apply parking regulations.
  • Customer Interaction: Ability to interact with others in a courteous and tactful manner.
  • Physical Demands: Ability to walk for extended periods and work in all weather conditions.
  • Age Requirement: Must be 18 years of age or older at time of hire.
Benefits

Eligible employees will participate in the various benefits plans, including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.



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