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Security Operations Officer

2 months ago

Palo Alto, California, United States HighCom Security Services, Inc. Full time
Job Overview

About HighCom Security Services, Inc.

HighCom Security Services, Inc. stands as a leading security provider located in the San Francisco Bay Area, focusing on prevention of terrorism and delivering exceptional protective services to corporations, private entities, governmental organizations, and high-profile clients. Our proactive security strategies, coupled with a team of experienced professionals, allow us to offer customized solutions that meet the distinct requirements of each client. We are dedicated to fostering the growth of our employees, ensuring they provide the highest quality of service. Our commitment to client satisfaction motivates us to consistently surpass expectations, establishing HighCom as a reliable partner in protecting what is most valuable.

Position Summary

We are in search of a skilled Security Officer with outstanding customer service abilities and a collaborative spirit, capable of providing an exceptional experience for our clients. The selected candidate will become part of our professional team and operate within one of our designated facilities.

Employment Type: Full-Time

Compensation: $25/Hr

Work Schedule: Flexible

Key Responsibilities

  • Oversee, manage, patrol, and secure access to protected premises.
  • Detect and mitigate potential risks to personnel and property.
  • Ensure that only authorized individuals and materials enter or exit the facility.
  • Apprehend and detain offenders in preparation for law enforcement arrival.
  • Act as a mediator in conflict resolution situations.
  • Conduct foot patrols of the property as required.
  • Possess a working knowledge of CCTV systems.
  • Identify and report any irregular conditions.
  • Enforce established rules and regulations.
  • Maintain strong relationships with local law enforcement agencies.
  • Provide security support for on-site special events as needed.
  • Communicate effectively with team members and facility management.
  • Conduct interviews for investigations upon request, gather data for reports, and summarize findings for management.
  • Document all incidents, accidents, or medical emergencies to site management.
  • Respond to emergencies, including medical situations, natural disasters, and imminent threats, following established emergency protocols.
  • Perform additional tasks as assigned.

Essential Qualifications

  • High School diploma (or GED) required, or an equivalent combination of education, specialized training, and/or experience that provides the necessary knowledge, skills, and abilities for this role.
  • Possession of a valid BSIS CA Guard Card is mandatory.
  • A minimum of 2 years of security experience is required.
  • Previous experience in law enforcement or military service is advantageous but not essential.
  • Ability to work independently as well as collaboratively within a team.
  • Exceptional customer service skills and the ability to interact professionally with all levels of internal and external stakeholders.
  • Basic computer proficiency and report-writing skills are necessary.
  • Flexibility to work evenings and/or weekends as required.

We are a group of motivated individuals who excel in our respective fields. We encourage ownership and pride in your work, allowing you to see the positive impact of your contributions on colleagues, clients, and the broader community. We believe in fostering transparency and support to enable you to perform at your best.

Successful candidates may be subject to regular fitness assessments and will be required to pass written examinations and drug screenings to comply with both state and internal regulations.

HighCom Security Services is an equal opportunity employer (EEO), providing employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.