Sales and Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of our services by educating clients on new and expanded offerings
- Sell our Massage Envy Wellness Program and encourage homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- High school diploma or equivalent required
- Previous retail or sales experience preferred
- Critical thinking and excellent math and computer skills
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
- Competitive base pay of $18/hour plus bonuses and commissions
- Membership sale bonus of up to $20 per sale
- 401(k) and employee referral bonus program
- Employee Assistance Program and flexible schedule for a better work/life balance
- In-depth product and service training and a free massage, skincare, or stretch service each month
- 40% off all products
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