Pet Care Specialist

2 weeks ago


Marion, Iowa, United States Petco Animal Supplies Inc Full time
About the Role

We are seeking a highly motivated and passionate Pet Care Specialist to join our team at Petco Animal Supplies, Inc. As a key member of our sales team, you will play a critical role in providing exceptional customer service and promoting our pet nutrition and wellness products.

Key Responsibilities
  • Provide a great experience for our guests by engaging with them and utilizing your acquired skills and training.
  • Assist guests in selecting and recommending merchandise and services that meet their needs.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
  • Process register transactions and create a positive experience for each guest.
  • Generate future business by understanding our guests' needs and connecting them with our digital platforms.
  • Perform related duties in support of the Pet Care Center's sales goals.
  • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
  • Complete training programs to maintain a high level of expertise in your role.
  • Adhere to established operational guidelines, policies, and procedures.
  • Promote a positive culture of teamwork, inclusion, and collaboration.
Requirements
  • Minimum of one year of sales experience required.
  • High level of knowledge of pet nutrition and aptitude for sales techniques.
  • Professional appearance and demeanor.
  • Keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills.
Preferred Qualifications
  • Prior pet nutrition experience and working with and/or caring for pets recommended.
Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly.

This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment.

Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel.

Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.


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