Process Risk and Controls Manager

1 week ago

Charlotte, North Carolina, United States RSM US LLP Full time

At RSM US LLP, we are a premier provider of professional services tailored for the middle market worldwide. Our mission is to foster confidence amidst change, enabling our clients and team members to achieve their utmost potential. Our remarkable workforce is the cornerstone of our inclusive culture and exceptional talent experience, making us uniquely appealing to our clients. Here, you will discover an environment that motivates and empowers you to excel both personally and professionally.

As a key manager in RSM's expanding Process Risk and Controls Global Financial Services Practice, you will leverage your expertise while further enhancing your leadership capabilities through extensive client engagement and exposure to the financial services sector. You will benefit from career development and mentorship opportunities within a diverse and inclusive atmosphere. The dynamic and fast-paced nature of our work will present you with daily challenges and exciting prospects.

In our Process Risk and Controls Practice, we often collaborate with a client's internal audit team, chief risk officer, and various management members responsible for risk management. Our advisors assist clients in identifying and prioritizing risks while utilizing processes and controls to mitigate risk exposure.

Key Responsibilities

Firm Culture Contributions

· Exemplify RSM's core values of respect, integrity, teamwork, excellence, and stewardship in all client and team interactions.

· Work collaboratively with colleagues across different levels and disciplines to create and implement innovative solutions that deliver value to clients.

· Adapt swiftly to changing needs, demands, and technological advancements, assisting others in navigating these transitions.

· Promote RSM's diversity and inclusion objectives by fostering an environment that values individuality and diverse perspectives in problem-solving.

Client Experience

· Utilize industry insights and business acumen to critically analyze complex challenges and propose effective solutions.

· Share relevant financial services industry insights with clients.

· Cultivate management-level relationships and engage with C-suite executives, fostering collaboration with external stakeholders.

· Lead risk assessment interviews and develop comprehensive internal audit plans.

· Review deliverables, including process narratives, risk assessments, control gaps, and recommendations for remediation and process enhancements.

· Conduct formal closing meetings with clients to present and confirm deliverables.

· Oversee engagement economics, managing expectations around billing, monitoring, and collections.

· Implement effective delegation strategies while managing multiple clients, projects, and teams to maintain a balanced portfolio.

Talent Development

· Inspire colleagues to think innovatively, pursue growth through development opportunities, and achieve results in a team-oriented environment.

· Manage, motivate, and mentor teams to optimize and expand their capabilities.

· Recruit and nurture future leaders through mentorship focused on understanding workforce potential and aspirations.

· Embrace a culture of candid feedback, committing to personal development in response to constructive criticism.

· Assist in creating training materials in areas of personal expertise.

Business Development

· Engage in relevant industry associations and events to cultivate industry focus and relationships.

· Build and maintain an internal network to address issues promptly and enhance client relationships; begin developing an external network to generate new business opportunities.

· Contribute to the creation of thought leadership materials for internal and external audiences.

· Communicate effectively with prospects, assessing needs and developing clear project parameters, including scope, delivery plans, and budgets.

· Support business pursuits through the development of proposals and related materials.

Position Qualifications

· Bachelor's or Master's Degree in business, accounting, or a related field.

· At least 5 years of experience in the financial services sector, particularly in audit, internal audit, or related internal control roles.

· Proven experience leading project-based work with defined milestones and timelines.

· Proficient in professional writing, spreadsheet, and presentation tools.

· Relevant job certifications (e.g., CPA, CIA) are preferred.

· Willingness to travel to meet client needs and collaborate effectively in-person and remotely.

· Openness to flexible work arrangements and adaptability to new tools and technologies.

· Strong verbal and written communication skills.

· Excellent time management and prioritization abilities.

· Established experience across multiple industries, particularly in financial services, or subject-matter expertise in this sector.

· Demonstrated success in high-pressure environments.

At RSM, we offer a competitive benefits and compensation package designed to support your overall well-being. We encourage you to prioritize your health through personalized programming that addresses physical, emotional, financial, and community wellness. Our generous time-off policy includes at least 14 paid holidays, well-being days, and access to self-managed time off for associates and above. We provide flexibility in your schedule, empowering you to balance life's demands while effectively serving clients. Learn more about our total rewards at RSM.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are committed to providing our employees with the tools necessary for success in achieving both personal and professional goals. We strive to create an environment free from discrimination and harassment, welcoming all employees to thrive.

Accommodation for applicants with disabilities is available upon request during the recruitment process. RSM is dedicated to providing equal opportunity and reasonable accommodations for individuals with disabilities.

Compensation Range: $97,700 - $196,400. Selected individuals will be eligible for a discretionary bonus based on firm and individual performance.

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