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Process Risk and Controls Manager

2 months ago

Charlotte, North Carolina, United States RSM US LLP Full time

At RSM US LLP, we pride ourselves on being the premier provider of professional services tailored for the middle market worldwide. Our mission is to foster confidence amidst change, enabling our clients and team members to achieve their utmost potential.

Our outstanding personnel are the cornerstone of our unique, inclusive culture and talent experience, which allows us to effectively engage with our clients.

As a manager within RSM's expanding Process Risk and Controls Global Financial Services Practice, you will have the chance to leverage your expertise while enhancing your leadership capabilities through extensive client interaction and exposure to the financial services sector, along with opportunities for career advancement and mentorship in a diverse and inclusive environment.

The dynamic and fast-paced nature of our operations will present you with daily challenges and exciting prospects.

In the Process Risk and Controls Practice, we often collaborate with a client's internal audit team, chief risk officer, Sarbanes-Oxley project teams, and various management members responsible for risk management.

Our advisors assist clients in identifying and prioritizing risks while utilizing processes and controls to mitigate risk exposure.


Key Responsibilities

Contributions to Firm Culture
  • Exemplify the core values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and colleagues.
  • Work collaboratively with colleagues across various levels and disciplines to devise and implement innovative solutions that deliver value to clients.
  • Demonstrate adaptability to swiftly respond to changing needs, demands, technological solutions, or process modifications, and support others in navigating these changes.
  • Promote RSM's objectives surrounding diversity and inclusion by fostering an environment that appreciates individuality, encourages authenticity, and values diverse perspectives in problem-solving.

Client Experience
  • Utilize industry insights and business acumen to critically assess complex challenges and propose effective solutions.
  • Identify and share relevant financial services industry thought leadership with clients.
  • Manage relationships at the management level, engaging with C-suite executives and facilitating collaboration with external stakeholders.
  • Lead risk assessment interviews and the development of internal audit plans.
  • Review deliverables, including process narratives, flowcharts, risk assessments, control gaps, recommended remediations, and process enhancements.
  • Conduct formal closing meetings with clients to present and confirm deliverables.
  • Oversee engagement economics and manage expectations regarding billing, monitoring, and collections.
  • Employ effective delegation strategies while managing multiple clients, projects, and teams concurrently to maintain a robust book of business.

Talent Experience
  • Encourage team members to think innovatively, pursue growth through development opportunities, and achieve results in a collaborative environment.
  • Guide, motivate, and mentor teams to create an atmosphere where team members can enhance and expand their capabilities.
  • Recruit, develop, and inspire future leaders through mentorship focused on understanding the potential and aspirations of the workforce.
  • Be open to giving and receiving constructive feedback in both written and verbal forms; commit to personal development in response to feedback.
  • Assist in creating training materials in areas of personal expertise.

Business Development
  • Engage in relevant industry associations and events to maintain industry focus and relationships.
  • Build and leverage your internal network to address issues promptly and add value to client relationships; begin cultivating an external network to generate new business opportunities.

  • Contribute to the development of thought leadership materials both internally and externally.
  • Communicate effectively with prospects, assess their needs, and develop clear project parameters, including scope descriptions, delivery plans, and budgets.

  • Support business pursuits through the creation of proposals and other relevant materials.

Position Qualifications
  • Bachelor's or Master's Degree in business, accounting, or a related field.
  • A minimum of 5 years of experience in the financial services sector, specifically in audit, internal audit, or related internal control roles.
  • Experience leading project-based work with defined milestones and workflows driven by objectives.
  • Proficiency in professional writing, spreadsheet, and presentation software.
  • Relevant professional certification (e.g., CPA, CIA).
  • Willingness to travel to meet client needs and collaborate with others both in-person and remotely.
  • Flexibility to adapt to changing work environments, including remote work and new tools.
  • Strong communication skills, both verbal and written.
  • Effective time management and prioritization abilities.
  • Established experience across multiple industries or subject-matter expertise in the financial services sector.
  • Proven success in high-pressure situations.

At RSM, we offer a competitive benefits and compensation package for all our team members. We provide flexibility in your schedule, empowering you to balance personal and professional demands while effectively serving clients.

As an Affirmative Action and Equal Opportunity Employer, RSM is committed to ensuring that all applicants receive fair consideration for employment without discrimination based on any protected characteristic.

Accommodation for applicants with disabilities is available upon request during the recruitment process.