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Process Risk and Controls Manager

2 months ago

Charlotte, North Carolina, United States RSM US LLP Full time

At RSM US LLP, we are a premier provider of professional services tailored for the middle market on a global scale. Our mission is to instill confidence amid change, empowering our clients and team members to achieve their utmost potential. Our exceptional workforce is the cornerstone of our unique, inclusive culture and talent experience, making us an appealing choice for clients. Here, you will discover an environment that inspires and empowers you to excel both personally and professionally.

As a manager within RSM's expanding Process Risk and Controls Global Financial Services Practice, you will leverage your expertise while enhancing your leadership capabilities through extensive client engagement and exposure to the financial services sector. This role offers significant career development and mentorship opportunities within a diverse and inclusive culture. The dynamic environment we operate in presents daily challenges and exciting prospects.

In the Process Risk and Controls Practice, we often collaborate with a client's internal audit team, chief risk officer, Sarbanes-Oxley project teams, and various management members responsible for risk management. Our advisors assist clients in identifying and prioritizing risks while utilizing processes and controls to mitigate risk exposure.

Key Responsibilities

Firm Culture Contributions

  • Exemplify RSM's core values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and colleagues.
  • Collaborate with team members across various levels and disciplines to create and deliver innovative solutions that add value to clients.
  • Demonstrate agility in adapting to changing needs, demands, technology solutions, or process modifications, and support others in navigating these changes.
  • Promote RSM's diversity and inclusion objectives by fostering an environment that appreciates individuality, encourages authenticity, and values diverse perspectives in problem-solving.

Client Engagement

  • Utilize industry insights and business acumen to critically analyze complex challenges and propose effective solutions.
  • Identify and share relevant financial services industry thought leadership with clients.
  • Manage relationships at the management level, engaging with C-suite executives and fostering collaboration with external stakeholders.
  • Lead risk assessment interviews and the development of internal audit plans.
  • Review deliverables, including process narratives, flowcharts, risk assessments, control gaps, and suggested improvements.
  • Conduct formal closing meetings with clients to present and confirm deliverables.
  • Oversee engagement economics, managing expectations around billing, monitoring, and collections.
  • Implement effective delegation strategies while managing multiple clients, projects, and teams to oversee a portfolio of business.

Talent Development

  • Encourage colleagues to think innovatively, pursue growth through development opportunities, and achieve results in a collaborative team setting.
  • Lead, motivate, and mentor teams to create an environment where team members can enhance their skills and capabilities.
  • Recruit, develop, and inspire future leaders through mentorship focused on understanding workforce potential and aspirations.
  • Be open to giving and receiving constructive feedback, committing to personal development based on feedback received.
  • Assist in creating training materials in areas of personal expertise.

Business Development

  • Engage in relevant industry associations and events to maintain industry focus and relationships.
  • Build and leverage your internal network to address issues promptly and enhance client relationships; begin developing an external network to generate new business opportunities.
  • Contribute to the creation of thought leadership content for internal and external audiences.
  • Communicate effectively with prospects, assess their needs, and develop clear project parameters, including scope, delivery plans, and budgets.
  • Support business pursuits by developing proposals and related materials.

Position Qualifications

  • Bachelor's or Master's Degree in business, accounting, or a related field.
  • A minimum of 5 years of experience in the financial services sector, specifically in audit, internal audit, or related internal control roles.
  • Experience leading project-based work with defined milestones and timelines.
  • Proficiency in professional writing, spreadsheet, and presentation tools.
  • Relevant job certifications (e.g., CPA, CIA).
  • Willingness to travel to meet client needs and collaborate with others both in-person and remotely.
  • Flexibility to adapt to a dynamic work environment, utilizing new tools and technologies.
  • Strong verbal and written communication skills.
  • Effective time management and prioritization abilities.
  • Established experience across multiple industries, particularly in financial services, or subject-matter expertise in this area.
  • Proven success in high-pressure situations.

At RSM, we offer a competitive benefits and compensation package for all our employees. We encourage you to prioritize your well-being through our comprehensive programming that supports physical, emotional, financial, and community health. Our generous time-off policy includes at least 14 paid holidays, well-being days, and access to self-managed time off for associates and above. We provide flexibility in your schedule, empowering you to balance personal and professional demands while serving clients effectively.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are committed to providing our employees with the resources they need to succeed in achieving both personal and professional goals. We foster an environment free from discrimination and harassment, ensuring all applicants receive fair consideration for employment.

Accommodation for applicants with disabilities is available upon request during the recruitment process. RSM is dedicated to providing equal opportunity and reasonable accommodations for individuals with disabilities.

Compensation Range: $97,700 - $196,400. Individuals selected for this role may be eligible for a discretionary bonus based on firm and individual performance.