Business Control Risk Manager

2 weeks ago


Charlotte, North Carolina, United States Bank of America Full time
Job Overview:

At Bank of America, our mission is to enhance financial well-being through every connection we make. We prioritize Responsible Growth, which shapes our operations and our commitment to clients, employees, communities, and shareholders alike.

We are dedicated to fostering a diverse and inclusive environment for all our employees globally. Our hiring practices reflect a wide array of backgrounds and experiences, and we invest significantly in our team members and their families by providing competitive benefits that promote their physical, emotional, and financial health.

Bank of America values collaboration while also offering flexibility tailored to various roles within our organization.

Working with us means embarking on a fulfilling career filled with opportunities for learning, growth, and making a meaningful impact.

Position Summary:

The Business Control Manager is a seasoned professional responsible for the execution, management, and support of the Private Bank's Risk Framework, including oversight of audit-related activities and self-assessments, as well as assisting in the management of Single Process Inventory initiatives.

Key Responsibilities:
  • Act as the primary contact for the Private Bank Enterprise Reporting Hierarchy regarding all aspects of the risk framework and audit-related matters.
  • Concentrate on Private Bank product management and its integration within the Risk Framework (including SPI, audit issues, and losses).
  • Lead assessments of the design and effectiveness of the risk and control environment to ensure compliance with enterprise-wide standards.
  • Oversee integration with process and product risk assessment governance.
  • Conduct monitoring and testing of controls, identifying issues and recommending improvements for remediation.
  • Implement optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
  • Manage the performance and productivity of team members responsible for quality inspection reviews.
  • Ensure timely execution of QA activities, including control execution, case management, and results reporting.
  • Review all front-line unit responses for regulatory examinations, internal audits, and other monitoring and inspection reviews.
  • Guarantee the accuracy of data and capture relevant information for inspection metrics to support governance for dashboard reporting.
Desired Qualifications:
  • Familiarity with the Process Owner Portal (POP) and ARIS.
  • Experience in Process Mapping/ARIS.
  • Knowledge of ORCIT-Key measures.
  • Strong relationship management skills to build and maintain credibility and influence with support partners, leadership, and stakeholders.
  • Detail-oriented with the ability to interpret data and present it as valuable information for leaders.
  • Comprehensive understanding of business controls and risk frameworks, with the confidence to challenge others.
  • Excellent leadership, communication, and presentation skills.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint).
  • Able to drive results, adapt to a fast-paced environment, and cultivate relationships across various businesses and partners.
  • Demonstrated passion for intellectual curiosity and accuracy, with the ability to research issues and identify root causes and patterns.
  • Self-motivated with a strong sense of ownership and the ability to create and execute plans.
  • Strong skills in PowerPoint and Excel.
  • Audit experience is preferred but not mandatory.
Core Competencies:

Controls Management

Oral Communication

Risk Management

Stakeholder Engagement

Strategic Planning and Development

Continuous Improvement

Engagement Driving

Influence

Strategic Thinking

Talent Development

Data and Trend Analysis

Decision Making

Monitoring, Surveillance, and Testing

Problem Solving

Quality Assurance

Work Schedule:
1st shift (United States of America)

Weekly Hours:
40

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