Patient Access Coordinator

2 weeks ago


Long Island City NY USA, United States Hospital for Special Surgery Full time
{"h3": "Overview"}

We are seeking a highly skilled Patient Access Specialist to join our team at Hospital for Special Surgery. As a Patient Access Specialist, you will play a critical role in ensuring the smooth registration and scheduling of patients for our medical services.

Responsibilities
  • Provide exceptional customer service to patients, visitors, and customers
  • Interview patients and accurately enter and update patient demographics, personal information, and medical history
  • Collect and scan legal IDs, insurance cards, signed consent forms, third-party liability documents, and advance care plans
  • Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage
  • Collect co-payments and out-of-pocket payments
  • Resolve patient checklists and workqueue encounters
  • Perform other related duties incidental to the work described herein
Qualifications

Required Qualifications/Skills:

  • High school diploma or equivalent (G.E.D.), may include specialized or vocational courses
  • 0-1 years in a healthcare or related customer service field

Desired Qualifications/Skills:

  • Strong computer skills, with proficiency in office automated tools: email, outlook, and data entry
  • Superior written and oral communication skills
  • Exceptional customer service skills
  • Ability to multi-task
  • Ability to work in a team environment
  • Knowledge of healthcare and health insurance
  • Familiarity with medical terminology
  • Displays positive attitudes towards assignments and others
  • Ability to add, subtract, multiply, divide, and calculate percentages
Other Requirements

HSS Long Island OPC - Registration offers physician office visits, radiology, pre-surgical screening, and rehabilitation services.

Pay Range - Minimum USD $30.08/Hr. Pay Range - Maximum USD $32.34/Hr.

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