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Clinical Transition Coordinator
2 months ago
About Us:
At Hoskinson Health & Wellness Clinic, we are dedicated to establishing a comprehensive, physician-led health and wellness facility aimed at enhancing community health in Gillette, Wyoming. Our clinic was founded to bridge gaps in healthcare access and provide essential resources to our patients.
Mission and Values:
Our clinic is driven by a team of physicians committed to addressing long-standing issues within the healthcare system. Our mission is to empower patients to achieve healthier lives through a holistic approach that includes a diverse range of specialists and support services. We emphasize an integrated philosophy of regenerative and longevity care, which aligns with our treatment strategies, preventive measures, and collaborative efforts on patient cases. We believe in treating patients as whole individuals, ensuring they receive the best possible education and resources. To fulfill this mission, we leverage advanced technology, promote teamwork, and maintain lower patient volumes to enhance the quality of care.
Position Summary:
The Clinical Transition Coordinator plays a crucial role within our healthcare team, ensuring smooth patient transitions between our clinic and the hospital. This position is responsible for managing admissions, discharges, follow-up care, and overseeing billing processes between the two facilities. The coordinator will also document patient care, facilitate transitional and chronic care management, and support hospitalist operations to improve patient outcomes.
Supervisory Role:
- No direct supervisory responsibilities.
- Admission Coordination: Oversee the admission process for patients requiring hospitalization, ensuring all necessary documentation and pre-admission tasks are completed efficiently.
- Discharge Coordination: Manage the discharge process from the hospital back to the clinic, ensuring clear communication of discharge instructions to both patients and clinic staff.
- Follow-Up Coordination: Schedule and organize follow-up appointments, including transitional and chronic care management visits, ensuring patients are well-informed about their care plans.
- Billing Oversight: Ensure accurate transfer of billing information from the hospital to the clinic and assist in resolving any discrepancies. Maintain comprehensive patient records with up-to-date documentation.
- Transitional Care Management: Facilitate the transitional care management process, including timely follow-up with patients post-discharge and coordinating necessary follow-up visits.
- Chronic Care Management: Support the development and execution of chronic care management plans, including regular check-ins and coordination among various healthcare providers.
- Communication: Act as the primary liaison between the hospitalist team, patients, families, and clinic staff, ensuring effective and consistent communication.
- Quality Improvement: Engage in quality improvement initiatives related to the hospitalist program, identifying areas for enhancement in patient care transitions and implementing best practices.
- Regulatory Compliance: Ensure all activities comply with hospital and clinic policies, as well as relevant healthcare regulations.
- High school diploma or equivalent required.
- Certified Medical Assistant (CMA) certification required.
- Basic Life Support (BLS) certification preferred.
- Additional certifications in chronic care management or transitional care management are advantageous.
- Minimum of 2 years of experience as a Medical Assistant, preferably in a hospital or clinical environment.
- Experience with patient admissions, discharge planning, and transitional care is highly desirable.
- Prior experience in billing or medical documentation is a plus.
- Clinical Knowledge: Strong understanding of hospital and clinical operations, particularly in relation to admissions, discharges, and patient care coordination.
- Communication: Excellent verbal and written communication skills, capable of effectively interacting with patients, families, healthcare providers, and administrative staff.
- Organizational Skills: Strong organizational and multitasking abilities, with keen attention to detail and the capacity to manage multiple priorities.
- Problem-Solving: Ability to identify potential issues in patient transitions and develop effective solutions.
- Technical Proficiency: Familiarity with electronic health records (EHR) systems, medical billing software, and standard office applications.
- Empathy: A compassionate, patient-centered approach, with the ability to support patients through complex care transitions.
- Team Collaboration: Ability to work collaboratively within a multidisciplinary team, including physicians, nurses, and administrative staff.
Benefits:
- Health Insurance: Comprehensive health insurance coverage, including a low-deductible plan through Cigna, as well as vision and dental insurance.
- Additional Insurance: Monthly employer contribution for various insurance options, including disability and life insurance.
- Retirement: Generous retirement matching program.
- Vacation & Leave: Competitive vacation and sick leave policies with accrual and carry-over options.
- Professional Development: Support for continuing education and professional growth opportunities.
The Clinic is an equal opportunity employer, committed to providing access and reasonable accommodation for individuals with disabilities in employment and its services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
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