Digital Program Manager
2 weeks ago
We are seeking a highly skilled Senior Program Manager to join our team at Publicis Groupe. As a key member of our Epsilon team, you will be responsible for managing internal programs supporting our People Cloud Product Suite across the organization.
Key Responsibilities- Track project and agency status to ensure timely delivery of high-quality results.
- Prioritize deliverables when multiple urgent requests are received, ensuring that critical tasks are completed efficiently.
- Manage and facilitate meetings to define agency/client solutions, leveraging your expertise in data platforms and activation across multiple media channels.
- Demonstrate a deep understanding of data platforms and activation, facilitating demos and training internal resources on data platform functions and features.
- Review and interpret agency and/or client briefs, providing solutions and options based on agency requests and assisting agency teams in building and identifying audience models.
- Manage agency team expectations, collaborating across teams to ensure optimal solutions are implemented.
- Organize and effectively communicate agency product feedback across teams, ensuring seamless collaboration and resolution.
- Assist with media activation billing across campaigns/platforms, including campaign forecasting, impression reporting, and invoicing.
- Assist in the training of internal and external Epsilon platform users related to the monthly reconciliation process.
- Operate autonomously, managing multiple projects concurrently and continuously building your network throughout the organization.
- Collaborate with internal stakeholders to manage existing processes, aligning escalation points and demonstrating a diplomatic approach.
- Openness to giving and receiving constructive feedback, flexibility in incorporating stakeholders' feedback.
- Bachelor's degree
- 2-3 years of professional experience in project and program management
- Experience working with a digital media agency is required
- Strong critical thinking and analytic thought process with the ability to articulate next steps
- Ability to work on multiple assignments concurrently
- Excellent verbal and written communication skills
- Highly motivated and collaborative team player with strong interpersonal skills
- Acute attention to detail (QA/QC)
- Effective organization and time management skills
- Professional acumen
- Working knowledge of MS Office, including PowerPoint, Word, and Outlook, with advanced skills in Excel
- Project management experience
- Exposure to advertising or marketing firm or partner
- Experience within the digital marketing space
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