Restaurant Operations Manager
2 weeks ago
Compensation and Benefits:
- 401(k) matching
- Performance-based bonuses
- Competitive salary structure
- Employee discounts available
- Health insurance coverage
- Paid time off policy
We are seeking a dedicated and experienced Restaurant General Manager to oversee our operations at Jama Investments, LLC.
As the Restaurant General Manager, your primary focus will be on delivering outstanding customer experiences, ensuring that every patron enjoys their visit.
To excel in this role, you should possess exceptional communication abilities and a genuine passion for customer service. You will be expected to lead by example, fostering a supportive environment for both your team and our guests.
Your responsibilities will encompass a wide range of tasks, including recruiting and training restaurant personnel, maintaining food quality standards, developing and implementing marketing strategies, and engaging with guests to enhance their dining experience. Below is a detailed outline of your expected responsibilities:
Key Responsibilities:
- Oversee all aspects of restaurant operations
- Provide exceptional service to guests
- Ensure customer satisfaction at all times
- Design and update menus as needed
- Develop comprehensive marketing strategies for the restaurant
- Address customer inquiries and resolve complaints effectively
- Organize and manage staff shifts
- Lead and motivate the restaurant team
- Recruit and onboard new staff members
- Conduct performance evaluations and provide training
- Manage food costs, forecast needs, and maintain inventory levels
- Oversee restaurant supplies and equipment
- Control operational costs and minimize waste
- Foster a positive and productive work environment
- Implement innovative strategies to enhance productivity, sales, and food quality.
- Minimum of 5 years of experience in a managerial role within the restaurant industry
- Proven experience in customer service management
- Extensive knowledge of food and beverage
- Proficient in computer applications
- Familiarity with restaurant management software
- Experience in event coordination
- Strong leadership and motivational skills
- Effective financial management capabilities
- Analytical thinker with problem-solving abilities
- Team-oriented mindset
- Excellent time management skills
- Outstanding interpersonal and communication skills.
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