Technical Support Specialist
4 days ago
About ALOHA, a leading SaaS health-tech company
We're proud to be part of the INC 5000 list for five consecutive years (2020-2024)We're dedicated to providing innovative solutions that elevate the patient experience for healthcare providers. As a Customer Support Specialist, you will be responsible for:
**Key Responsibilities:**
- Handling inbound/outbound calls, live chats, and emails with clients
- Maintaining account tasks and keeping detailed records
- Working with the Leadership team to share insights for efficiency and productivity
**Requirements and Qualifications:**
- You're an efficient and highly organized self-starter who thrives in challenging situations
- You have excellent communication skills and are comfortable on the phone
- You can be self-sufficient but also a team player who can adapt to fast-paced environments
**Benefits:**
- Weekly In-House Chiropractic Care
- 4 Company Provided Lunches per week
- Regular Company Outings/Team Bonding Events
- Full Medical, Dental, and Vision Health Benefits
- Short-term disability
- Matching 401(k) up to 4%
- Flexible Vacation & Paid Time Off
The estimated salary for this position is $25-$34 per hour, depending on performance. We offer a competitive benefits package and opportunities for growth and development. Apply now if you're passionate about delivering exceptional customer experiences
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