Customer Service Associate

3 weeks ago


Wasilla, Alaska, United States Linda Brandon - State Farm Agent Full time
Position Overview

Linda Brandon - State Farm Agent is in search of a dynamic and career-focused individual to enhance their customer service team. As a representative, you will foster and nurture relationships with clients in the community, promoting a range of State Farm products such as auto, home, and life insurance.

Key Responsibilities
  • Build and maintain strong customer relationships, ensuring regular follow-ups.
  • Deliver timely, accurate, and friendly customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Generate leads, organize appointments, assess customer needs, and effectively market suitable products and services.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Base salary plus commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
Qualifications
  • Preferred experience in sales (including outside sales, inside sales representative, retail sales associate, or telemarketing)
  • Demonstrated success in achieving sales targets is preferred
  • Strong communication skills, both written and verbal
  • Passionate about the role of insurance and financial products in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations
  • Commitment to accuracy and timely completion of tasks
  • Ability to handle multiple tasks efficiently
  • Capable of simplifying complex financial concepts for clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license
  • Associate's degree or higher is preferred

If you possess the drive to excel in this role, we encourage you to complete the application process. We will provide information on the subsequent steps in the interview process.

This position is with an independent contractor agent of State Farm, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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