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Customer Service Representative

2 months ago

Wasilla, Alaska, United States Glenn Marlin - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized service and support to meet their needs.
  • Insurance Needs Assessment: Conduct thorough needs assessments to identify customers' insurance needs and provide tailored solutions.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads and schedule appointments with customers.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Paid Time Off: Receive paid vacation and personal/sick days.
  • Professional Growth and Development: Take advantage of opportunities for advancement within our agency.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Demonstrate exceptional written, verbal, and listening skills.
  • People-Oriented: Be a team player with a customer-centric approach.
  • Professional Licenses: Must be able to obtain a Property and Casualty insurance license.
  • Attention to Detail: Possess a detail-oriented mindset with a focus on problem-solving.
  • Technical Skills: Be proficient in computer functions and able to learn new systems.