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Customer Service Specialist
2 months ago
Linda Brandon - State Farm Agent is in search of a dynamic and career-focused individual to enhance our customer service team. As a representative, you will cultivate and strengthen customer connections within the community, promoting a range of State Farm offerings, including auto, home, and life insurance.
Key Responsibilities- Build and maintain customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Generate leads, arrange appointments, assess customer needs, and effectively market suitable products and services.
- Simple IRA plan
- Group Life Insurance Benefits
- Competitive salary with commission and bonus opportunities
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Preferred experience in sales (including outside sales, inside sales, retail, or telemarketing)
- Demonstrated success in achieving sales targets
- Strong communication skills, both written and verbal
- Passion for the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations
- Commitment to accuracy and timely completion of tasks
- Ability to manage multiple tasks effectively
- Capability to explain complex financial concepts in clear, understandable terms
- Willingness to obtain Property and Casualty license
- Willingness to obtain Life and Health license
- Preferred educational background of an Associate's degree or higher
If you are driven to excel and envision yourself in this position, we encourage you to submit your application. We will provide information on the subsequent steps in the interview process.
This role is with an independent contractor agent of State Farm, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any required licensing and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
