Customer Engagement Manager

4 weeks ago


Downey, California, United States PetSmart Full time

About Our Store

PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.

About Your Role

In this role, you will be responsible for leading a team of retail and pet care associates to deliver a safe, clean, and fun environment for our pets and pet parents. You will set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.

About Your Career

PetSmart offers a range of opportunities for career growth and development. As a Customer Engagement Manager, you will have the chance to develop your leadership skills, gain experience in different business units, and contribute to the success of our stores.

The Warm and Fuzzies

At PetSmart, we believe that our employees are the heart of our business. As a Customer Engagement Manager, you will have the opportunity to make a real difference in the lives of our customers and their pets. You will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact in our communities.



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