Back of House Operations Manager

1 month ago

Downey, California, United States Black Box Management Group Full time
About Black Box Management Group

We are a rapidly growing company that seamlessly integrates movies with excellent food and the newest technology to deliver guests with our signature uninterrupted theater experience. Our goal is to ensure every guest and teammate has an incredible experience and is excited to come back for more.

Job Summary:

We are seeking a highly motivated and experienced Back of House Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the culinary operations of our dine-in theater, ensuring exceptional food quality, and providing outstanding guest service.

Key Responsibilities:
  • Embody and uphold the company's Core Values, Code of Conduct, and Operational Guidelines.
  • Maintain a safe and hygienic working environment, minimizing the risk of incidents, injuries, and food handling concerns.
  • Set the bar high for food quality, meticulously adhering to recipes, conducting line checks, handling portion controls, ensuring outstanding cleanliness, organization, proper food storage, and sanitation standards.
  • Conduct thorough line checks, temperature logs, and other necessary kitchen systems promptly, using them as coaching tools for team members.
  • Ensure strict adherence to all LOOK recipes and procedures.
  • Complete inventory management and continuously explore ways to reduce food costs.
  • Ensure all team members embody LOOK Cinema's exceptional guest service standards.
  • Oversee inventory and collaborate with the General Manager to optimize inventory utilization.
  • Actively participate in core menu and Limited Time Offer (LTO) rollouts, including planning vital item rotation, depletion, additions, and team training.
  • Regularly review ticket times, ensuring prompt and accurate preparation and delivery of all food orders to guests.
  • Serve as a leader and mentor, maintaining effective communication among all kitchen roles and other staff members.
  • Conduct necessary shift meetings and kitchen team meetings to keep the team prepared and engaged.
Requirements:
  • Minimum of 3-5 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.
  • Demonstrate vocal leadership and motivational skills to inspire and guide your team.
  • Maintain a professional appearance and be a positive role model for others.
  • Hold yourself and team members accountable to consistently meet dedication and behavior standards.
  • Willingness to obtain any required Manager Safe Serve Certification.
  • Proficiency in culinary procedures, including food preparation, cooking, and training.
  • Experience with ordering, receiving, invoicing, and inventory procedures.
  • Ability to lift up to 50 lbs (22 kg).
  • Comprehensive understanding of all teammate functions.
  • Flexibility to work various shifts, including nights, weekends, and holidays.
Benefits:
  • Medical, Dental, & Vision Benefits to support your well-being.
  • Competitive compensation package.
  • Enjoy complimentary delicious food and watch movies on the big screen for free.
  • Make a positive impact on your team's lives and create memorable guest experiences by being around happy and enthusiastic people.
Equal Opportunity Employer:

Black Box Management Group will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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