Triage Support Specialist
2 days ago
As a Triage Assistant at Lifelong Medical Care, you will play a vital role in our patient-centered team. Your primary responsibilities will include functioning as a liaison between the clinic Triage department and our Call Center, assisting walk-in patients with medication refills, and initiating paperwork processes that require clinical input from providers.
You will also schedule urgent and follow-up appointments in our electronic health record system, work closely with our Medication Program Coordinator to assist Contra Costa Cares and uninsured patients, and continually assess the triage system to identify problems and suggest improvements.
Requirements:
* High school diploma or equivalent
* One year of experience working in a healthcare setting or related coursework
* Proficiency in Microsoft Office, Internet, and electronic health records
* Excellent communication, problem-solving, and teamwork skills
What We Offer:
* Competitive salary: $43,000 - $44,500 per year (based on 20-21 hours/week)
* Comprehensive benefits package, including medical, dental, vision, and generous leave benefits
* Opportunities for professional growth and development in a dynamic environment
About Lifelong Medical Care:
We are a multi-site, Federally Qualified Health Center serving a diverse patient community. Our mission is to provide high-quality, patient-centered care to those who need it most. We value diversity, equity, and inclusion and strive to create a workplace culture that reflects these values.
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