CDSS Quality Assurance Specialist

2 weeks ago

Los Angeles, California, United States Crystal Stairs Full time

Job Summary

Crystal Stairs is seeking a Quality Assurance Program Specialist to conduct program monitoring and case file review. The ideal candidate will have a strong understanding of contract and agency requirements, as well as experience with data collection and reporting.

Key Responsibilities

  • Review files, documents, and processes for compliance with contract and agency requirements.
  • Validate documentation and ensure accuracy in accordance with contract requirements and department standards.
  • Stay up-to-date with regulatory requirements and contract changes.
  • Understand monitoring processes for the Family Services CDE Department.
  • Input results into a database or Excel.
  • Identify problem areas and develop solutions to increase compliance and quality of service.
  • Participate in ad hoc work groups, committees, and planning meetings.

Requirements

  • Bachelor's degree from an accredited university.
  • ~2-4 years of related work experience in subsidy programs may be substituted for degree.
  • ~A minimum of two (2) years working with subsidy programs with compliance or quality review.
  • ~Must have knowledge of monitoring protocols, performance standards, County, State, and Federal contract requirements for the Stage 1 and CDE funded child care programs.
  • ~Demonstrated proficiency with MS Office Suite and custom applications.
  • ~Excellent writing skills.
  • ~Knowledge of agency policies and procedures, workflow, and process maps.

Benefits

  • Medical, dental, and vision insurance.
  • Pre-paid legal services.
  • Paid holidays and winter break.
  • Robust learning management system offering continuing education units.

Equal Opportunity Employer

Crystal Stairs is an equal opportunity employer and provides equal opportunity in all employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth, and related medical conditions, or any other legally protected status.

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