Quality Assurance Specialist

4 days ago

Los Angeles, California, United States Maersk Agency USA, Inc. Full time

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team at Maersk Agency USA, Inc. The ideal candidate will have a strong background in quality control and assurance, with experience in managing test planning, emulation testing, and technical/functional validation of business and automation systems.

Key Responsibilities:

  • Manage emulation startup for all QA components/integrations and ensure all automated processes are executing properly for emulation validation.
  • Coordinate data backups and data edits to support emulation runs.
  • Oversee and coordinate software release installations with various vendors and cross-functional teams.
  • Track performance KPIs from emulation runs, analyze data to determine performance gains/losses, and provide recommendations to operational teams following analysis.
  • Monitor real-time emulation performance and troubleshoot/intervene as needed.
  • Competent in Quality Control and Test planning for Business systems and Operational technology in production environment.
  • Work with, communicate, and coordinate between different functional teams.
  • Document cases and scenarios for production/lower-level defects and with Jira as the underlying platform.
  • Attend and contribute to defect resolution triage calls with various vendors, and work with vendors to correct defects.
  • Responsible for unit testing, smoke testing, and regression testing in lower environments.
  • Review test results and observed behaviors to determine if the software is acceptable to "pass" quality assurance standards.

Requirements:

  • Engineering or business degree and certification in Information Technology, Software Engineering or related discipline is preferred.
  • Minimum three (3) years of terminal operating technology experience - TBA Controls emulation experience is preferred.
  • Operational Technology and integration experience is preferred. Kalmar/Navis experience is preferred.
  • Quality Control, Quality Assurance, Test planning & Defect management software tools and applications.
  • ITIL lifecycle and certification is preferred.
  • Experience with Marine Terminal Operations System (TOS) is a plus.

What We Offer:

  • Salary Range: $125,000-145,000.00
  • Benefits: Medical, Dental, Vision, 401k + Company Match, Employee Assistance Program, Paid Time Off, Flexible Work Schedules (when possible), and more.

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