Quality Assurance Specialist

3 weeks ago


Los Angeles, California, United States Crystal Stairs Full time
Job Summary

Crystal Stairs, Inc. is seeking a Quality Assurance Specialist to join our Quality Assurance Unit. As a Quality Assurance Specialist, you will conduct program monitoring, collect and report data, and ensure compliance with contract and agency requirements.

Responsibilities
  • Conduct audits for monthly quality assurance reviews and provide administrative support to departmental operations.
  • Monitor quality improvement goals and track outcomes on a monthly basis.
  • Review files, facilities, documents, classrooms, and processes for compliance with contract and agency requirements.
  • Perform monitoring processes for all sections of the Office of Head Start On-Site Review Protocol.
  • Review and support implementation of yearly updates from Head Start Program as they relate to quality assurance monitoring program processes.
  • Input monitoring results to our Program technical application as appropriate.
  • Participate in monthly outcomes review meetings and collaboration meetings.
  • Maintain confidentiality of client information as required by federal and state laws, and Head Start Program policies.
Requirements
  • A minimum of two (2) years of experience working with Head Start Programs or Social Service Programs.
  • Reliable transportation and a valid California Driver License in good standing with DMV required.
  • Must meet State health requirements, including passing a physical examination as a condition of employment, Live Scan, and TB clearance.
Benefits
  • Medical, dental, and vision insurance (95% agency-paid for 2023).
  • 401k matching options.
  • Flex spending.
  • Pre-paid legal services.
  • Sick and vacation time.
  • Paid holidays and winter break.
  • Opportunity for growth and development.
  • Robust learning management system offering continuing education units.

Crystal Stairs, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a fully vaccinated, diverse workforce and culture.



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