Business Operations Coordinator

2 days ago


Austin, Texas, United States CWS Apartment Homes Full time
Job Summary:

The Business Operations Coordinator will be responsible for supporting, analyzing, optimizing, and managing both data and tasks across various programs including property utilities, prior resident balances/collections, deposits/deposit alternatives, renters' insurance in addition to any new programs/applications that are added to the department's responsibilities.

In support of both the programs and properties the individual will communicate application/program functions, respond to questions, provide solutions, and communicate performance metrics to ensure internal controls/standards are met. The ideal candidate possesses strong problem-solving skills, analytical acumen, and excellent Excel software skills, along with a customer-focused mindset.

Key Responsibilities:
  • Analyze utility and energy data to identify trends and areas for improvement.
  • Assist in the design, development and production of reports and dashboards to communicate insights to internal/external stakeholders.
  • Analyze and manage property utility accounts to ensure accurate billing and timely payments.
Requirements:

We are seeking a highly motivated and detail-oriented Business Operations Coordinator to join our team. The successful candidate will have a Bachelor's degree in business or related field, experience in commercial real estate and support, proficiency in troubleshooting and providing remote support using virtual tools, strong analytical skills with proficiency in Excel and other data analysis tools, excellent communication and interpersonal skills with a customer-focused approach, adaptability and the capacity to pivot in response to changing priorities for efficient task and project management, ability to work collaboratively in a team-oriented environment.

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