Business Operations Coordinator

5 days ago


Austin, Texas, United States ResiBrands Full time

We're seeking a detail-oriented Administrative professional to join our dynamic Franchise Development team in support of our Senior Directors as we bring in new franchisees to our network of luxury home services brands. Our parent company, ResiBrands, is the platform company that supports That 1 Painter, GarageUp, and Pink's Window Services franchises. We're one of the fastest-growing franchise companies in the country, so we offer unique opportunities for career growth, fresh challenges, and role development.

About the Role
  • As a Full-Time Administrative Assistant, you will play a vital role in supporting our Franchise Development Team by managing pipeline activities, scheduling appointments, tracking essential paperwork, prospecting new clients, and ensuring smooth administrative operations.

This position requires previous experience in an administrative role, preferably in a fast-paced environment. You should have strong organizational skills with meticulous attention to detail and proficiency in office software and productivity tools.

Additionally, excellent written and verbal communication skills are required. You should be able to multitask, prioritize, and meet deadlines. A positive attitude, adaptability, and a strong work ethic are also necessary.

The Job DescriptionPipeline Management:
  • Maintain and update the franchise development pipeline to ensure accurate tracking of leads and prospects.
  • Assist in monitoring the progress of franchise applications and coordinate follow-ups as needed.
Appointment Scheduling:
  • Efficiently manage calendars for the franchise development team, scheduling meetings, appointments, and conference calls.
  • Ensure all appointments are well-organized and timely.
Document Tracking:
  • Track and manage important franchise documents and paperwork.
  • Ensure all documentation is complete, organized, and readily accessible.
Prospecting New Clients:
  • Assist in identifying and prospecting new potential franchise clients or leads.
  • Conduct research to gather information on potential leads and maintain prospect databases.
Email Communication:
  • Compose and send professional and timely emails on behalf of the franchise development team.
  • Handle routine email correspondence and manage follow-up communications.
General Administrative Duties:
  • Provide comprehensive administrative support, including data entry, filing, and document preparation.
  • Assist with phone inquiries and maintain effective communication with team members.


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