Office Manager Assistant

3 weeks ago


Riviera Beach, Florida, United States WELLVIEW CARE INC Full time
Job Summary:

WellView Care Inc. is seeking a dedicated Assistant Office Manager to support the engagement of individuals in our community and provide high-quality health services. The role of an Assistant Manager is vital to meeting our mission to provide compassionate and informative care to our clients.


Key Responsibilities:
  • Support the Office Manager in the day-to-day management of staffing, including waiting room flow, outreach driver routing strategies, HIV Counseling, and lab fulfillment.
  • Execute patient prescription management by ensuring patient insurance eligibility, prescription fulfillment, and prescription logistics.
  • Support the ARNP in patient assistance and prior authorization with insurance providers.
  • Assist in troubleshooting pharmacy and insurance billing issues and ensuring adequate systems checks are reviewed to prevent billing issues.
  • Aid in patient support in obtaining co-payment cards and patient assistance programs.
  • Participate in staff meetings to communicate changes and address issues that need to be discussed.
  • Point of Contact for customer concerns/complaints and actively participate in continuous quality improvement of services rendered to WVC clients.
  • Monitor all outpatient points of service to continually check for new areas that may qualify for the 340B program.
  • Practice safety, environmental, and/or infection control methods.

Requirements:
  • Experience in office management and patient care.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of 340B program regulations and compliance.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a difference in the lives of our clients.


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