Loss Prevention Officer

3 weeks ago

Riviera Beach, Florida, United States MSCCN Full time

Job Summary

As a Loss Prevention Officer at MSCCN, you will be responsible for ensuring the security and integrity of our properties. This includes patrolling all areas of the property, assisting guests with room access, and monitoring Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. You will also be responsible for locking property entrances when required, conducting daily physical hazard inspections, and responding to accidents, contacting EMS or administering first aid/CPR as needed. Additionally, you will assist guests/employees during emergency situations, notify appropriate individuals in the event of accidents, attacks, or other incidents, and defuse guest/employee disturbances. You will also call for outside assistance if necessary, complete incident reports to document all Security/Loss Prevention related incidents, handle all interruptions and complaints, and resolve safety hazard situations. Furthermore, you will escort any unwelcome persons from the property without interrupting the orderly flow of property operation, report to scenes of vehicle accidents/thefts, and call for assistance using proper code responses. You will also complete a Loss Prevention shift summary/daily activity report, maintain confidentiality of all Security/Loss Prevention and property reports/documents, release information only to authorized individuals, conduct investigations and gather evidence, conduct interviews with relevant parties, and follow all company policies and procedures. You will also report accidents, injuries, and unsafe work conditions to manager, complete safety training and certifications, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, thank guests with genuine appreciation, speak with others using clear and professional language, prepare and review written documents accurately and completely, develop and maintain positive working relationships with others, support team to reach common goals, comply with quality assurance expectations and standards, stand, sit, or walk for an extended period of time, read and visually verify information in a variety of formats, visually inspect tools, equipment, or machines, enter and locate work-related information using computers and/or point of sale systems, move at a speed required to respond to work situations, stand, sit, or walk for an extended period of time or for an entire work shift, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance, grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination, move through narrow, confined, or elevated spaces, move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps, reach overhead and below the knees, including bending, twisting, pulling, and stooping, and perform other reasonable job duties as requested by Supervisors.

Requirements

We are seeking a highly motivated and detail-oriented individual to join our team as a Loss Prevention Officer. The ideal candidate will have a high school diploma or G.E.D. equivalent and no related work experience. Supervisory experience is also not required. However, the candidate must be able to work in a fast-paced environment, think critically, and make sound judgments. Additionally, the candidate must be able to communicate effectively with guests and employees, both verbally and in writing. The candidate must also be able to work independently and as part of a team, and be able to adapt to changing situations and priorities.

Preferred Qualifications

We prefer candidates with a high school diploma or G.E.D. equivalent and no related work experience. Supervisory experience is also not required. However, the candidate must be able to work in a fast-paced environment, think critically, and make sound judgments. Additionally, the candidate must be able to communicate effectively with guests and employees, both verbally and in writing. The candidate must also be able to work independently and as part of a team, and be able to adapt to changing situations and priorities.

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