Customer Relations Specialist
1 week ago
We are seeking a highly skilled Customer Relations Specialist to join our team at Orkin. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.
Responsibilities:- Field incoming requests, schedule service visits, and maintain efficient routes to reduce drive time for Orkin Pros.
- Lead with empathy and a service mindset, ensuring every customer has an exceptional experience.
- Coordinate service, resolve issues, and support overall satisfaction to help your branch maintain and grow customers.
- Previous experience in Customer Service or Sales preferred.
- High School Diploma or equivalent required.
- Excellent interpersonal and communication skills.
- Basic computer skills in various software and web-based applications.
- Proficient in Microsoft Office.
- Strong attention to detail and follow-through.
- Demonstrated ability to prioritize tasks and manage time efficiently.
- Competitive hourly rate of $18.00 to $20.00.
- Comprehensive benefits package, including medical, dental, vision, maternity, and life insurance.
- 401(k) plan with company match, employee stock purchase plan.
- Paid vacation, holidays, and sick leave.
- Employee discounts, tuition reimbursement, and dependent scholarship awards.
Orkin is a global residential and business service provider, founded in 1901, with a reputation for delivering top-notch service. We are a financially stable and growing company, committed to supporting our community.
We are an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
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