Customer Support Specialist

3 weeks ago


Seattle, Washington, United States Amazon Full time

Customer Support Specialist:

We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Amazon. As a Customer Support Specialist, you will be responsible for resolving customer issues and providing exceptional customer service using AI-powered solutions developed by our team.

About the Role:

This is an excellent opportunity to work on challenging projects that have a significant impact on Amazon's customers. You will have the chance to collaborate with talented engineers and scientists, learn from them, and contribute your ideas and expertise to the team.

Responsibilities:

- Resolve customer issues using AI-powered solutions
- Collaborate with engineering teams to design and implement software solutions for science problems
- Conduct research and experiment with new machine learning algorithms and techniques
- Mentor junior engineers and scientists

Salary:

The base pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market.



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