Tax Office Manager
3 weeks ago
About the Role:
We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a Multi-Unit Team Leader, you will be responsible for providing leadership and guidance to our tax office teams, ensuring exceptional client experiences, and driving business growth.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and resolve associate issues
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules and ensure accurate timekeeping
- Travel between offices as required
Requirements:
- People management experience with a proven track record of growing and developing associates
- Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture
- Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment
- Strong interpersonal and communication skills, with a customer-centric mindset
- Computer proficiency with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About H&R Block:
H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing a supportive and inclusive work environment for our associates.
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