Senior Client Relationship Manager
1 day ago
About the Role:
We are seeking a highly skilled Senior Client Relationship Manager to join our team at Fidelity Information Services. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer service.
Key Responsibilities:
- Develop and execute strategic plans to drive client satisfaction and growth.
- Manage client relationships, ensuring timely and effective communication, and resolving any issues that may arise.
- Collaborate with internal stakeholders to deliver high-quality solutions and services that meet client needs.
- Identify and pursue new business opportunities, working closely with sales teams to drive revenue growth.
- Lead cross-functional teams to deliver projects and initiatives, ensuring timely completion and within budget.
- Monitor and analyze client feedback, using insights to inform business decisions and drive continuous improvement.
- Stay up-to-date with industry trends and competitor activity, applying knowledge to drive business growth and competitiveness.
Requirements:
- Bachelor's degree in business, computer science, or a related field.
- Proven experience in client relationship management, sales, or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Strong analytical and business acumen skills, with the ability to interpret data and drive business decisions.
- Flexibility to work in a dynamic environment, with occasional travel required.
What We Offer:
Fidelity Information Services offers a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about delivering exceptional customer service and driving business growth, and we are looking for like-minded individuals to join our team.
Equal Opportunity Employer:
Fidelity Information Services is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates from diverse backgrounds and perspectives.
Minimum Salary:
Maximum Salary:
Salary Unit:
Yearly
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